Job Title: Network & Security Lead
Role Purpose: Responsible for the Management of the entire Enterprise Network Infrastructure, including data, voice communication and security, along with monitoring & control activities to ensure reliability, stability and security of network infrastructure and continuity of related services; and management of assigned project(s).
Key Activities:
1- Operation Management
- Planning, designing, implementing and deploying of enterprise-wide secured and scalable network, security, and collaboration infrastructure and services (On-Prem & Cloud) in consultation with Head of Networks & Infrastructure.
- Monitoring the enterprise-wide network, security, and collaboration infrastructure and services; generate & gather network statistics of relevant domains for effectively maintaining continuity of operations, safeguard against possible vulnerabilities and capacity planning of the same.
- Ensuring high availability and continuity of operations for all network, security, and collaboration services.
- Providing advanced technical assistance to networks, systems & security administrators on core solutions.
- Developing necessary documentation w.r.t. his / her job domain and record the configurations (i.e. logical / physical).
2- Preventive Maintenance & Compliance
- Planning and executing periodic preventive maintenance activities for network, security, and collaboration platforms.
- Ensuring that the routine / ad-hoc preventive maintenance activities of concerned domains are timely performed in-line with the governing standards.
- Ensuring effective life cycle management of admin profiles for relevant domains.
- Ensuring effective patch and policy management process for all network and security solutions.
- Scheduling periodic audits of network, security, and collaboration systems audits within the enterprise for relevant domains including coordination for internal and external audits.
- Adhering to licenses compliance (Hard/Soft) of concerned domains.
- Complying with and implementing applicable policies / procedures including enforced Information Systems Security Policy.
3- Disaster Recovery & Business Continuity
- Developing, documenting, implementing and maintaining a disaster recovery plan for enterprise networks, security, and collaboration infrastructure.
- Responsible for the backup management process which includes backup through different modes for devices and appliances, restoration activities of his/her concerned domains.
- Performing services restoration activities in the event of a disaster or outage in his/her concerned domains, perform Root-Cause-Analysis (RCA) of all relevant problems, incident and errors; and ensure deployment of permanent fixes.
- Carrying out periodic and planned drill tests for his/her concern domains and document results.
4- People, Project & Initiative Management
- Leading / supervising the team of Network Administrators including work scheduling, prioritizing, monitoring and providing the technical assistance for the assigned project(s).
- Assisting the Head of Networks & Infrastructure in carrying out project management activities for major projects and initiatives.
- Managing, guiding and assisting direct reports to perform their functional operations in accordance with set policies and procedures.
- Promoting a high-performance working environment and the organization's values.
5- Service Desk
- Reviewing the helpdesk system statistics of performance of concerned ICT Staff.
- Closely monitoring the users complaints / problems / errors and provide timely resolutions of assigned SD tickets.
Job Specifications:
- Minimum of 5 years of hand-on experience of administrating and managing Enterprise Network, Security, and Collaboration implementations.
- Relevant Certification (preferably CCNP, CCIE, Fortinet NSE, or Avaya).
- Excellent Technical knowledge of core solutions:
Network: Fortinet SDWAN, HP-Aruba networking (wired & wireless), F5 LTM.
Security: NGFW, Proxy, IDS/IPS, WAF, NAC, DLP.
Collaboration: Avaya, MS Teams & Ribbon.
- Certification or courses on Next-Gen security firewalls and CCSP would be value added
- CISSP / CISM certification preferred.
Technical Skills
- Documenting & Reporting
- Knowledge in Work Tools
- Business Acumen
- Risk & Compliance Management
- Network, Security & Collaboration Infrastructure Administration (On-Prem & Cloud)
- Hardware Installation & Maintenance
- Project Management
- Troubleshooting
- Information Security
- Innovation & Creativity
- System Administration
