Position Overview
We are seeking a skilled Level 2 Network Automation Engineer to support the implementation, integration, and ongoing operation of network automation solutions within Cisco-based data center and enterprise network environments.
This role requires solid technical proficiency in automation technologies, strong troubleshooting capabilities, and effective collaboration across cross-functional teams. The successful candidate will contribute to maintaining high availability, performance, and operational efficiency across automated network infrastructures.
Key Responsibilities
Network Automation & Orchestration
- Implement, configure, and support network automation and orchestration platforms, primarily Cisco solutions such as:
- Cisco NSO
- ThousandEyes
- Cisco MANO
- Cisco EPNM
- Cisco CNC
- Cisco SPIS
- AppDynamics
- Splunk (development and integration)
- Develop and enhance automation workflows, scripts, and APIs to streamline network operations and reduce manual tasks.
- Support integration initiatives to ensure seamless interoperability between automation platforms and existing infrastructure.
Operational Support & Troubleshooting
- Provide Level 2 technical support for automation platforms and associated network infrastructure.
- Diagnose and resolve complex technical issues, escalating to vendors when required.
- Perform routine maintenance, system validation, upgrades, and patching.
- Monitor network performance and availability using automation and observability tools.
- Analyze operational data and proactively identify potential risks or performance bottlenecks.
Observability & Log Management
- Support log management, observability, and operational analytics in large-scale environments.
- Integrate Splunk with network devices, automation platforms, and monitoring tools.
- Work with:
- Splunk Enterprise
- Splunk Forwarders
- Index management and search optimization
- Develop dashboards, alerts, and reporting mechanisms to improve operational visibility.
Documentation & Process Compliance
- Maintain accurate documentation of automation workflows, configurations, integrations, and operational procedures.
- Ensure compliance with change management and operational processes.
- Contribute to continuous improvement initiatives in automation and monitoring practices.
Qualifications & Experience
- Bachelor's degree in Computer Science, Telecommunications, Information Technology, or equivalent practical experience.
- Minimum 3+ years of experience in network engineering, operations, or automation roles.
- Experience working in data center or NOC environments.
- General hands-on exposure to one or more Cisco automation solutions (NSO, ThousandEyes, MANO, EPNM, CNC, SPIS, AppDynamics).
Technical Skills
Networking Knowledge
- Strong understanding of networking fundamentals:
- Routing & Switching
- MPLS
- SDN
- NFV
Automation & Development
- Experience with scripting and automation tools:
- Python
- Ansible
- RESTful APIs
- YAML / XML
- Understanding of API-driven network automation models.
Systems & Platforms
- Experience with Linux-based systems.
- Familiarity with virtualization and cloud technologies:
- VMware
- OpenStack
- Knowledge of container platforms:
- Docker
- Kubernetes
Certifications (Desirable)
- Cisco CCNA / CCNP
- Cisco DevNet Associate or Professional
Key Competencies
- Strong analytical and troubleshooting skills.
- Proactive mindset with operational ownership.
- Ability to work effectively in a cross-functional team environment.
- Clear communication and documentation skills.
- Adaptability to evolving automation technologies.
