Network IT Specialist

Overview

Rapiscan, an OSI Systems, Inc. company, empowers those who safeguard our world with the technologies, services, and expertise needed to detect threats, secure commerce, and protect communities. An industry leader in X-ray inspection, radiation and trace detection, metal detection, and optical inspection solutions, Rapiscan has over 100,000 scanning systems installed around the world to assist customs agencies, border security, aviation authorities, law enforcement, military organizations, and security professionals in combatting terrorism, smuggling, and trade fraud.

Role Overview

We are seeking an experienced Network / IT Engineer to support and maintain the IT infrastructure that underpins Rapiscan X-ray inspection systems. The role involves servers, networks, and systems supporting critical airport operations, working closely with Service, Engineering teams, and external vendors.

Responsibilities

• Install, configure, maintain, and support servers, networks, and related IT infrastructure
• Perform preventative and corrective maintenance, troubleshooting, and incident response
• Support X-ray system operations, ensuring performance, safety, and regulatory compliance
• Configure and maintain firewalls, routers, switches, UPS systems, and data circuits
• Monitor system performance and recommend upgrades or improvements
• Support system integration, commissioning, upgrades, and migrations
• Maintain accurate technical and service documentation
• Provide technical guidance and support to service teams
• Communicate effectively with customers and project stakeholders
• Uphold the company's core values of Integrity, Innovation, Accountability, and Teamwork
• Demonstrate behavior consistent with the company's Code of Ethics and Conduct
• It is the responsibility of every employee to report to their manager or a member of senior management any quality problems or defects in order for corrective action to be implemented and to avoid recurrence of the problem.
  
  

Qualifications

• Strong experience with Windows Server and workstation environments
• Solid server and network configuration experience (essential)
• Knowledge of LAN/WAN technologies, firewalls, VLANs, VPNs, and routing
• Linux/Unix administration experience (advantageous)
• Experience with virtualisation technologies (VMware / Hyper-V)
• Exposure to PLC programming or industrial systems (advantage)
• Background in X-ray, security, or industrial systems highly desirable
• Excellent problem-solving, communication, and documentation skills
• Ability to obtain and maintain an airport security pass
• Willingness to work flexible hours, including on-call and weekends
• Degree in IT, Engineering, or a related technical disciplineIndustry-recognised IT certifications (e.g. Microsoft, Cisco) desirable