Overview
Rapiscan Systems is an industry leader in detection technology, providing cargo and vehicle inspection systems and services for ports, borders, military, high-threat facilities, and checkpoints to help customers combat terrorism, drug smuggling, illegal immigration, and trade fraud.
Role Overview
We are seeking an experienced Network / IT Engineer to support and maintain the IT infrastructure that underpins Rapiscan X-ray inspection systems. The role involves servers, networks, and systems supporting critical airport operations, working closely with Service, Engineering teams, and external vendors.
Responsibilities
- Install, configure, maintain, and support servers, networks, and related IT infrastructure
- Perform preventative and corrective maintenance, troubleshooting, and incident response
- Support X-ray system operations, ensuring performance, safety, and regulatory compliance
- Configure and maintain firewalls, routers, switches, UPS systems, and data circuits
- Monitor system performance and recommend upgrades or improvements
- Support system integration, commissioning, upgrades, and migrations
- Maintain accurate technical and service documentation
- Provide technical guidance and support to service teams
- Communicate effectively with customers and project stakeholders
Qualifications
- Strong experience with Windows Server and workstation environments
- Solid server and network configuration experience (essential)
- Knowledge of LAN/WAN technologies, firewalls, VLANs, VPNs, and routing
- Linux/Unix administration experience (advantageous)
- Experience with virtualisation technologies (VMware / Hyper-V)
- Exposure to PLC programming or industrial systems (advantage)
- Background in X-ray, security, or industrial systems highly desirable
- Excellent problem-solving, communication, and documentation skills
- Ability to obtain and maintain an airport security pass
- Willingness to work flexible hours, including on-call and weekends
- Degree in IT, Engineering, or a related technical disciplineIndustry-recognised IT certifications (e.g. Microsoft, Cisco) desirable
