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Dicetek LLC

Omnichannel & Customer Experience (CX) Architect

Dicetek LLC
United Arab Emirates, Dubai
8-10 Years

This job is no longer accepting applications

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  • Posted a month ago

Job Description

Designs seamless customer journeys integrating voice and digital touchpoints.

  • Map and redesign customer journeys
  • Define omnichannel engagement strategy
  • Integrate CRM with call center systems
  • Implement self-service (chatbots, IVR optimization)
  • Define CX metrics (NPS, CSAT, CES)
  • 8+ years in CX and digital transformation

More Info

Job Type:
Permanent Job
Industry:
Other
Function:
Customer Experience (Cx) And Digital Transformation
Employment Type:
Full time

About Company

Dicetek LLC

Job ID: 143756327

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Last Updated: 02-03-2026 08:02:09 PM
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