The Onboarding and Off boarding Specialist plays a key role in delivering a smooth and engaging employee journey. This includes overseeing onboarding and offboarding processes while designing programs that enrich the overall employee experience.
The position combines operational excellence with creative program developmenthandling day-to-day lifecycle activities and introducing initiatives that strengthen engagement, belonging, and a high-performance culture. We're looking for a detail-driven, people-focused professional who is passionate about creating meaningful experiences for every employee. Precision and a strong commitment to people-centric values are essential for success in this role.
Onboarding & Offboarding Operations
- Lead and manage the full onboarding and offboarding process, ensuring a smooth, timely, and compliant experience for employees.
- Develop and maintain process checklists to guarantee accuracy across HR systems.
- Coordinate issuance of access cards, IDs, and related documentation in partnership with IT and relevant service providers.
- Verify and update employee documentation, including passports, visas, contracts, and IDs, within SAP and DMS systems.
- Conduct exit interviews and surveys, capturing actionable insights for continuous improvement.
- Oversee the entire exit journeyfrom separation request to end-of-service settlementand maintain positive engagement with alumni to strengthen employer brand.
Employee Relations & Service Orientation
- Serve as the primary contact for employee queries related to onboarding, offboarding, and experience initiatives.
- Provide empathetic, timely, and solution-oriented support to ensure employees feel valued.
- Manage interim and confirmatory appraisal processes for designated business units.
Data Management & Insights
- Maintain accurate and up-to-date employee records across SAP, DMS, and HRIS platforms.
- Monitor document expiry dates and coordinate timely renewals for visas, permits, medical fitness, and Emirates ID.
Compliance & Documentation
- Ensure adherence to UAE labor laws, regulatory requirements, and company policies throughout all employee lifecycle processes.
- Maintain comprehensive documentation for compliance and audit purposes.
Qualifications
- Bachelor's degree in Human Resources, Business Administration, or a related discipline.
- Professional HR certifications (CIPD, SHRM, or equivalent) are an advantage.
Experience
- At least 5 years of progressive HR experience, with hands-on expertise in managing onboarding and offboarding processes.
- Proven track record in driving employee experience and people operations initiatives.
- Exposure to multicultural environments and large-scale organizations is preferred.
Knowledge & Skills
- In-depth knowledge of HR best practices, UAE labor laws, and compliance requirements.
- Essential: Meticulous attention to detail and a strong people-first mindset.
- Service-oriented approach with the ability to deliver exceptional employee experiences.
- Outstanding communication, interpersonal, and problem-solving skills.
- Strong organizational capabilities to manage both operational tasks and strategic programs effectively.
- Proficiency in HRIS (SAP), DMS, and Microsoft Office Suite.
- Demonstrated integrity, confidentiality, and professionalism at all times.
