Operation and Administration Specialist

Job Description:

Lead and coordinate day-to-day office operations, acting as the main point of contact for all daily office-related issues, and ensuring timely coordination with internal departments and service providers to maintain smooth and uninterrupted office operations.

Lead and coordinate the front-office operations through effective supervision of reception staff, ensuring professional handling of visitors, calls, correspondence, couriers, and invoices in line with company standards and procedures.

overseas and coordinates administrative and clerical activities related to correspondence, purchase requests, and administrative records to ensure accuracy, organization, and compliance with established procedures. The incumbent will supervise the assistant responsible for these tasks, ensuring that all duties are performed correctly, documents are reviewed, and approvals are properly followed up.

Lead and coordinate travel and reservation activities related to the Alexandria Office through close support and oversight of the Travel Coordinator, ensuring smooth operations, effective communication with employees and management, full compliance with approved travel policies, and proper follow-up of travel-related service, procurement, and payment processes.

Ensure effective management of office facilities, supplies, and support services, while coordinating office-related procurement and payment processes in line with company procedures and SAP requirements to maintain uninterrupted office operations.

Lead and guide office support staff to ensure smooth service delivery and a positive working environment.

Provide operational follow-up and administrative support to the direct manager.

Job Requirements:

Bachelor's degree in Business Administration, Management, or a related field.

Professional certification in Administration or Office Management is a plus.

Minimum 3 years of experience in office administration or facilities management.

Experience in coordinating travel arrangements and office procurement processes.

Experience working with ERP systems (SAP experience is preferred).

Strong knowledge of office administration and facilities management practices.

Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook).

Ability to manage records, documentation, and reporting accurately.

Very good command of English (written and spoken).