Operation Manager

Company Description

Smart Gym is a dynamic and innovative fitness organization committed to offering world-class facilities and services to support individual health and wellness goals. Operating with a customer-centric approach, Smart Gym is dedicated to creating an inclusive and vibrant fitness community. With multiple branches globally, it is renowned for its modern equipment, professional trainers, and wellness programs tailored to diverse needs. Smart Gym promotes a friendly, motivating, and energetic environment to empower both its team and members.

Role Description

This is a full-time on-site role for an Operations Manager based at the Smart Gym Porto Branch in Egypt. The Operations Manager will oversee the daily operations of the branch, ensuring the delivery of exceptional member experiences and operational excellence. Responsibilities include team management, scheduling, inventory oversight, maintaining safety and cleanliness standards, and implementing operational strategies to foster member satisfaction and achieve business objectives.

Qualifications

• Leadership and Team Management skills, including experience in motivating and managing staff
• Operational Management and Problem-Solving skills to oversee daily gym activities and address challenges efficiently
• Organizational and Time Management abilities for scheduling, inventory management, and efficiency improvements
• Customer Service and Communication skills to ensure excellent member experiences and foster a positive gym environment
• Attention to Detail and Commitment to maintaining safety, cleanliness, and compliance with health standards
• Proficiency with management software and tools is a plus
• Previous experience in fitness or hospitality industries is highly advantageous
• Bachelor's degree in Business Administration, Management, or a related field preferred