Operations and Insurance Coordinator

Role is open to both full time and part time candidates.

Location- Dubai

We are hiring for a healthcare initiative focused on providing clinic operations and insurance coordination solutions to private clinics across Dubai. Role combines Business Development + Operations, ideal for someone who is comfortable working both on ground with clinics and handling backend coordination.

Role & Responsibilities

• Engage with private clinics to introduce and onboard healthcare operational solutions
• Handle insurance coordination, approvals, and follow-ups with insurance providers
• Manage clinic relationships, referrals, and day-to-day coordination
• Support patient handling, appointment flow, and operational processes
• Coordinate documentation, billing support, and reporting
• Act as a single point of contact between clinics, and internal teams

Candidate Profile

• 2–5 years of UAE experience in clinics / healthcare operations (mandatory)
• Strong exposure to insurance approvals, pre-authorizations, and billing processes
• Experience in front desk / patient coordination / clinic operations
• Comfortable with on-ground coordination and business development activities
• Familiar with DHA / MOHAP basics, claim processes, and clinic workflows
• Proficient in Excel, Google Sheets, WhatsApp Business, and basic CRM tools

Language Preference

• Fluent in English (mandatory)
• Hindi / Tagalog speakers preferred