Operations Coordinator Dubai

Looking for Operations Coordinator (Dubai) to manage student application workflows for our UAE study programs. If you have 13 years of experience in study abroad coordination, strong communication skills, and a knack for managing multiple tasks with precision, I want to connect with you!

Role Objective

Operations Coordinator at a Leading Travel Company and coordinate with the team in Kerala with all student applications, documentation, and university communication for UAE study programs, ensuring smooth information flow between students, universities, and the Operations Lead. The role

focuses on counselling support, application processing, follow-ups, and real-time coordination.

Key Responsibilities

Drive institutional outreach and relationship management with UAE universities to promote Organisations Study Abroad offerings in Kerala, support university partnerships, and assist in finalising agreements/ MOUs, and intake collaborations.

Coordinate closely with the Operations Lead to manage daily student application statuses,document requirements, timelines, and priority actions.

Act as the primary point of contact with UAE universities for application processing, offer letters, fee structures, document clarifications, deadlines, and appointment scheduling.

Support student counsellors by providing accurate and updated information on courses,

eligibility criteria, intake timelines, and university-specific requirements.

Collect, review, verify, and organize student documentation to ensure compliance with university and regulatory requirements.

Track and monitor the complete application pipeline, and trackers, and prepare daily MIS

reports on student progress and offer outcomes.

Conduct regular follow-ups for pending documents, payments, application submissions, and university instructions to ensure timely closures.

Coordinate pre-departure processes including fee confirmation, travel-related updates,enrolment formalities, and onboarding communications from UAE universities.

Ensure high service quality, timely turnaround, and seamless coordination between the Dubaiand Kerala teams to maintain smooth operations and strong stakeholder relationships.

Qualifications & Experience

13 years of experience in study abroad counselling, admissions processing, or education

coordination.

Prior experience with UAE education processes is an advantage.

Strong communication skills.

Good understanding of student documentation, application steps, and international university

processes.

Proficient in MS Office, CRM tools, and daily reporting.

Detail-oriented, organised, and capable of managing multiple applications at once.

Skills Required

Excellent coordination and follow-up ability

Strong documentation and organisational skills

Good verbal and written communication

Student-handling and customer service mindset

Familiarity with study-abroad workflows

Ability to work independently