Position: Operations, Packing & Courier Management Coordinator
Industry: Cosmetics / E-Commerce
Location: New Cairo
Job Type: Full-time
About the CompanyOur client is a highly successful, fast-growing cosmetics brand known for its premium products and loyal community. They are currently scaling their e-commerce footprint and are looking for a sharp, logistics-minded professional to manage their fulfillment, packing standards, and courier relationships.
What You'll Do:- Streamline Packing Operations: Oversee the daily packing workflow, ensuring the team maintains strict quality control (preventing leaks, cracks, or damage to fragile cosmetics) while meeting daily shipping targets.
- Manage Courier Partnerships: Serve as the primary point of contact for external shipping and courier partners. Monitor delivery KPIs, negotiate rates, and swiftly resolve transit delays.
- Inventory & Packaging Control: Track stock levels of both finished goods and branded packaging materials to ensure zero downtime in the fulfillment cycle.
- Maintain Brand Standards: Ensure that every package dispatched reflects the client's premium brand image—neat, secure, and beautifully presented.
- Optimize Logistics Data: Analyze shipping costs, carrier performance, and return rates to drive cost efficiency and faster delivery times.
Who You Are:- Experienced: 2+ years of experience in e-commerce fulfillment, logistics, or supply chain management. Experience with cosmetics, beauty, or fragile consumer goods is highly preferred.
- Detail-Obsessed: You understand that in the beauty industry, the unboxing experience is everything. Leaks or damaged items are not an option.
- Problem-Solver: You can think on your feet when handling courier delays, customs issues, or sudden spikes in order volume.
- Systems Savvy: Comfortable utilizing modern inventory management systems (IMS) and e-commerce shipping platforms (e.g., Shopify, ShipStation, or similar software).
What's on Offer:- Competitive salary based on experience.
- Opportunity to grow within a rapidly expanding brand.
- Strong, supportive team culture.
