**PLEASE READ THE JOB DESCRIPTION CAREFULLY**
Work Location:
Dubai Media City, Dubai - UAE
Interview:
In-Person in Dubai Media City (Near Dubai Internet City Metro Station)
Position / Department:
Operations Coordinator - Registration-In-Charge at the Registrations Department
Job Description:
You will play a crucial role in managing the registration process including billing and invoicing procedures for our programmes. You will serve as the primary point of contact for all registered participants, ensuring a seamless experience from registration through to programme completion. We are looking for a detail-oriented individual with a strong background in customer service and preferably finance or accounting.
Key Responsibilities:
- Act as the main contact point for all registered participants, addressing inquiries and concerns promptly and professionally.
- Manage the registration process from start to finish, ensuring accuracy and completeness of all participant information.
- Update and maintain the ERP system with accurate participant data and financial information.
- Generate invoices and process payments accurately and in a timely manner.
- Monitor and track participant payments and outstanding balances.
- Collaborate with internal teams to resolve any registration or billing discrepancies.
- Prepare regular reports on registration and financial status for management review.
Qualifications and Skills:
- Bachelor's degree in Business Administration, Finance, Accounting, or a related field preferred.
- Proven experience in a customer service role, with a strong focus on professionalism and customer satisfaction.
- Previous experience with ERP systems and proficiency in data entry and management.
- Strong analytical skills and attention to detail, with the ability to reconcile accounts and resolve discrepancies effectively.
- Excellent communication skills in English, both written and verbal, with the ability to communicate complex information clearly and concisely.
- Ability to prioritize tasks and manage time efficiently in a deadline-driven environment.
- Proficiency in Microsoft Office Suite (Excel, Word, Outlook) and experience with financial software or databases is a plus.
