AOP Marine Agency is seeking an Operations Executive to support end-to-end marine agency functions, ensure seamless coordination among all parties involved and deliver high standards of operational efficiency and regulatory compliance.
RESPONSIBILITIES
- Oversee daily operations, ensure efficiency and compliance, and coordinate port activities and communications with the PRO team and drivers.
- Act as point of contact with client requests and queries.
- Manage client communications related to vessel movements and schedules.
- Coordinate and oversee hotel accommodations and client requests.
- Manage transportation requirements while monitoring drivers and ensuring proper documentation.
- Prepare monthly FDAs along with all supporting documentation.
- Liaise with PRO and drivers to ensure smooth crew change operations and accommodation requests.
- Proactively provide recommendations to management for business process improvements.
- Ensure thorough understanding and adherence to compliance requirements set by port authorities and regulatory bodies.
- Provide timely updates to clients upon completion of services.
- Monitor and support vessel servicing activities to ensure smooth operations.
- Liaise with the Dubai Port Department and other relevant authorities as required.
QUALIFICATIONS
- Knowledge of port operations, shipping regulations, and documentation procedures.
SKILLS AND EXPERIENCE
- 2-3 years minimum experience in a similar role
- Experience in marine agency operations, shipping, or logistics.
- Experience in coordinating vessel movements, crew changes, and client services.
- Familiarity with liaising with port authorities, PROs, and service providers.
- Excellent communication, coordination, and interpersonal skills.
- Good with Microsoft Office 365 applications
- Attention to detail, problem-solving mindset, and proactive approach to operational challenges.
