Operations/HR Manager

The UAE Operations Manager is a high-agency, proactive operator responsible for ensuring smooth day-to-day operations while supporting Wonderful's team for rapid growth across the Middle East.

This is a hands-on, high-impact role — part operations, part coordination, part commercial support — with the opportunity to evolve into other opportunities over time and client-facing initiatives.

People & Admin

• Handle visa processes, relocations, and documentation (We have a PRO agency)
• Coordinate onboarding (equipment, access, workspace setup)
• Support general HR-related processes and employee experience

Operations & Scaling

• Act as the central point of contact for internal operational needs
• Identify and implement process improvements to support scaling
• Support cross-functional coordination across Sales, Delivery, and Leadership

Events & Culture

• Organize monthly and quarterly team events
• Coordinate team offsites, internal meetings, and QBRs
• Plan and execute client roundtables and executive events
• Support organization of conferences, panels, and sponsored events across the Middle East

Operations & Office Management (Limited, since we have a fully managed office)

• Oversee office operations, vendors, supplies, and facilities
• Ensure a high-quality, well-managed office environment (setup, supplies, experience)
• Manage day-to-day logistics and ensure the team can operate at full speed

Sales & Go-To-Market Support (Nice to have)

• Support the sales team with go-to-market activities and coordination
• Assist in preparing decks, materials, and client presentations
• Maintain and update Salesforce, ClickUp, and internal dashboards
• Help coordinate client meetings, demos, and follow-ups
• Potentially assist in building demos and simple client-facing materials
  

• 2–5 years experience in operations, office management, or similar roles
• Highly proactive, high-agency, self-starter mindset
• Strong organizational skills and attention to detail
• Comfortable multitasking in a fast-paced startup environment
• Strong communication and interpersonal skills
• Not afraid to get hands-on and handle both strategic and nitty-gritty tasks
• Forward-thinking, with the ability to anticipate needs and solve problems before they arise
  

• Experience in tech/startup environments
• Familiarity with UAE regulations and visa processes
• Basic understanding of data, analytics, or technical environments
  

• Direct exposure to regional leadership and high-growth execution
• Be part of scaling a fast-growing global AI company