Job description:
Purpose of the Job
The Middle Mile Leader is responsible for managing and overseeing middle mile transportation operations between hubs, fulfillment centers, and distribution points. The role ensures timely, cost-efficient, and secure movement of shipments while maintaining service level agreements (SLAs), fleet utilization, and compliance with operational standards.
Job Description- Supervise daily middle mile transportation operations between sorting Center and distribution Teams.
- Monitor linehaul schedules, departures, arrivals, and transit times to ensure SLA compliance.
- Coordinate with last mile teams, fleet providers, and control tower to resolve delays or operational issues.
- Manage fleet utilization, vehicle capacity planning, and route optimization.
- Track shipment movement, scan compliance, and exception handling (delays, damages, shortages).
- Ensure drivers adherence to safety regulations, company policies, and operating procedures.
- Prepare daily, weekly, and monthly performance reports (on-time performance, cost, utilization).
- Support peak planning, volume forecasting, and contingency plans.
- Investigate incidents, delays, or losses and provide root cause analysis with corrective actions.
- Assist in vendor management and performance evaluation of transport partners.
Job Requirements - Experience and Education
