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Operations Manager
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1. Analyze and improve organisation processes and workflow
2. Improve the effectiveness and efficiency of the operational level processes and ensure that the processes are clearly communicated at all levels
3. Manage all operational functions and work closely with internal divisions and external customers to meet their requirements
4. Manage cost-effectiveness and continually improve productivity and efficiency of the division level processes
5. Maintain a safe and healthy work environment by establishing and enforcing standards and procedures, and complying with legal regulations
6. Responsible for all operational department managers and supervisors, with review/approval responsibility for all operations employees
7. Communicate customer issues with the operations team and devise ways of improving, including resolving problems and complaints
8. Provide weekly operation status report to General Manager
9. Work closely with the General Manager and management team to set and/or implement policies, procedures, and systems and to follow through with implementation
10. Any other duties as assigned from time to time
Job ID: 152248515
Skills:
Procedures and SOPs, Process improvement, Cost-control initiatives, Manpower Planning, Project administration, Business Planning, performance reviews, operational strategies
Skills:
Operational Management, Skywalker, HSE Audits, Site Inspections, Client Invoicing, Staff Training, Compliance Reporting, S360
Skills:
Microsoft Excel, Procurement, Supervisory Skills, Inspection Reports, Staff Performance Management, cleaning experience, Operational Workflow, Identify Gaps, Cleaning Service, Operations Management, Manpower Planning and Deployment, Photography, team briefings, Videography, Product Design
Skills:
Microsoft Office, operational systems, Quality and compliance audits, Inventory Management
Skills:
Operational coordination, Manpower Planning, Operational service leadership
