Operations Manager (Cake Pastry Bread Cloud Kitchen)

The Operations Manager is responsible for overseeing the daily operations of the cloud kitchen, ensuring efficient production, order fulfillment, and delivery coordination. The role focuses on maintaining operational efficiency, product quality, food safety compliance, and optimal resource utilization.

Role Description

This is a full-time, on-site Operations Manager position based in Dubai, United Arab Emirates. The Operations Manager for Cake, Pastry, and Bread Cloud Kitchen will oversee daily operations, ensuring that the kitchen runs efficiently and produces high-quality products. Responsibilities include managing teams, coordinating production schedules, maintaining inventory, ensuring compliance with food safety standards, liaising with suppliers, and implementing cost-effective strategies to optimize operations. The successful candidate will also monitor customer feedback and continuously strive to enhance the delivery experience and product satisfaction.

Qualifications

• Proficiency in operational management, team leadership, and process improvement
• Strong knowledge of food production, bakery products, quality control, and inventory management
• Experience in customer service, supplier coordination, and resolving operational challenges
• Excellent organizational, time management, and problem-solving skills
• Ability to work efficiently in a fast-paced kitchen environment
• Background in cloud kitchen operations or related industry is highly desirable
• Bachelor's degree in Business Administration, Culinary Arts, Hospitality, or a related field is preferred
• Relevant certifications in food safety and hygiene are an advantage