Operations Manager / Operations Supervisor

Responsibilities:

• Oversee daily operational activities and ensure efficient workflow.

• Manage operational team schedules, monitor productivity, and evaluate performance.

• Monitor service and operational quality, addressing any issues or operational faults.

• Prepare daily/weekly operational reports and submit them to senior management.

• Improve work procedures and develop operational policies to enhance efficiency.

• Coordinate with other departments to ensure operational objectives are achieved.

• Monitor operational risks and develop contingency plans.

• Follow up on routine maintenance and ensure readiness of tools and equipment.

• Manage and resolve operational problems quickly and effectively.

• Train and develop operational staff.

Requirements:

• Minimum of 4 years of experience in operations management within cafés/food service industry.

• Strong leadership skills and ability to manage teams.

• Ability to prepare reports and analyze operational data.

• Proficiency in operational systems and Microsoft Office programs.

• Strong problem-solving skills and ability to make decisions under pressure.

• High level of commitment and time management skills.

• Preferred candidates with experience in service or industrial operational environments.

How to Apply:

Please send your CV to: [Confidential Information]