Our Group is seeking a dynamic and experienced
Operations Manager (Specialty Coffee) to join our team in
Riyadh, Saudi Arabia. This is a
full-time position for a professional who will be instrumental in driving the success of our specialty coffee division. As a company that aspires to be a world-class global leader, is committed to hiring and developing the most efficient and dynamic people.
The ideal candidate will be a strategic leader with a passion for coffee, responsible for ensuring operational excellence, maintaining the highest quality standards, and contributing to our continued growth by staying ahead of contemporary market trends.
Responsibilities
- Oversee and manage all day-to-day operations of the specialty coffee business, including retail outlets and potential roastery functions.
- Develop and implement efficient operational policies and procedures to optimise workflow and ensure consistency across all locations.
- Lead, train, and motivate a team of baristas and support staff, fostering a culture of excellence and professional development.
- Manage the entire supply chain, from green bean sourcing and procurement to inventory control of all consumables and equipment.
- Ensure stringent quality control at every stage, from bean to cup, to maintain our reputation for superior coffee.
- Take responsibility for the financial performance of the coffee division, including budgeting, forecasting, P&L analysis, and cost control.
- Guarantee compliance with all health, safety, and sanitation regulations.
- Analyse performance metrics and sales data to identify areas for improvement and drive business growth.
- Build and maintain strong relationships with suppliers, vendors, and partners.
Qualifications
- Proven experience in an operations management role, specifically within the specialty coffee industry.
- In-depth knowledge of the coffee value chain, including sourcing, roasting, brewing standards, and equipment maintenance.
- Strong leadership skills with a track record of successfully managing and developing teams.
- Excellent financial acumen with demonstrable experience in budgeting and financial reporting.
- Exceptional organisational, problem-solving, and decision-making abilities.
- Superb communication and interpersonal skills, with fluency in English required.
- A degree in Business Administration, Hospitality Management, or a related field is highly desirable.
- Professional certifications from bodies such as the Specialty Coffee Association (SCA) would be a significant advantage.
Benefits
- A competitive salary and benefits package commensurate with experience.
- The opportunity to be part of a forward-thinking, world-class organisation.
- A dynamic work environment with significant opportunities for professional growth and development.
