Operations Manager, UTR, Amazon Now
Operations Manager, UTR, Amazon Now
Amazon Thunder- Posted 8 days ago
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Job Description
Description
Amazon Now is seeking an operations leader to support cluster-level operational indexing and performance tracking. The candidate will be responsible for managing dark stores and hiring and developing a team that leads day to day operations/programs. This role involves monitoring key operational metrics across dark stores, managing data accuracy for operational dashboards, and supporting the team in maintaining visibility into network health and performance.
Key job responsibilities
Collaborate with multiple stakeholders and launch dark stores.
Track and index operational metrics including count compliance, fulfillment times, inventory accuracy, and delivery performance across city networks
Maintain data integrity for operational dashboards and reporting systems used by leadership teams
Support root cause analysis for operational defects and SLA breaches
Coordinate with store operations teams to ensure timely data updates and metric accuracy
Assist in identifying trends and patterns in operational performance to support continuous improvement initiatives
Basic Qualifications
Company - Q-Express Documents Transport
Job ID: A10488346
Amazon Now is seeking an operations leader to support cluster-level operational indexing and performance tracking. The candidate will be responsible for managing dark stores and hiring and developing a team that leads day to day operations/programs. This role involves monitoring key operational metrics across dark stores, managing data accuracy for operational dashboards, and supporting the team in maintaining visibility into network health and performance.
Key job responsibilities
Collaborate with multiple stakeholders and launch dark stores.
Track and index operational metrics including count compliance, fulfillment times, inventory accuracy, and delivery performance across city networks
Maintain data integrity for operational dashboards and reporting systems used by leadership teams
Support root cause analysis for operational defects and SLA breaches
Coordinate with store operations teams to ensure timely data updates and metric accuracy
Assist in identifying trends and patterns in operational performance to support continuous improvement initiatives
Basic Qualifications
- Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience
- 3+ years of performance metrics, process improvement or lean techniques experience
- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
- 1+ years of performance metrics, process improvement or lean techniques experience
Company - Q-Express Documents Transport
Job ID: A10488346
More Info
Key Skills
About Company
Skills:
data accuracy, SLA breaches, performance metrics, operational indexing, Performance Tracking, process improvement, lean techniques, operational dashboards, Root Cause Analysis
Skills:
Lean methodologies, Continuous Improvement, Process improvement, performance metrics
Skills:
Escalation processes, Contract Negotiations, Performance management, Lean techniques, Cost management, Network Integration, Process Improvements, Provider relationship management, Cost Optimization, performance metrics, Continuous Improvement
Skills:
Contract Negotiations, provider relationship management, Network Integration, Continuous Improvement, Cost Optimization, process improvement, performance management, cost management, escalation processes
Skills:
Contract Negotiations, provider relationship management, Network Integration, Continuous Improvement, Cost Optimization, performance management, cost management, escalation processes, Process Improvements