Operations Officer (Procurement & Logistics)

Company Description HARTH is a tea and botanical company rooted in Egyptian heritage and designed for a contemporary global audience. Focused on quality, craftsmanship, and cultural depth, HARTH develops refined teas, tisanes, and hospitality experiences that reinterpret tradition through a modern lens. Beyond product, the company operates across retail, hospitality, events, and experiential concepts, with a strong emphasis on design, materiality, and thoughtful execution.

Role Description The Operations Officer (Procurement & Logistics) is a full-time, on-site role based in Cairo, Egypt. This role supports end-to-end procurement processes, including sourcing suppliers, requesting quotations, comparing offers, and placing purchase orders for packaging, raw materials, and other operational needs. The associate coordinates logistics activities such as scheduling deliveries, tracking shipments, managing inventory levels, and ensuring timely replenishment of stock. Daily tasks include maintaining accurate records, updating systems and spreadsheets, preparing basic reports, and communicating with suppliers, internal teams, and external partners to resolve issues and ensure smooth operations. The role also involves monitoring quality and delivery performance, supporting cost optimisation initiatives, and contributing to continuous improvement of procurement and logistics workflows.

Decision-making authority

The postholder decides reorder timing and quantity, selects between approved suppliers, sets fulfilment and dispatch arrangements, and resolves customer order issues including replacements within an agreed limit. These decisions do not require prior approval.

Pricing changes, new supplier relationships, and any commitment beyond an agreed value are referred to the Founder.

Qualifications

• Strong operations skills, including procurement coordination, logistics support, and inventory management.
• Effective interpersonal skills to collaborate with suppliers, internal teams, and external partners.
• Analytical skills to compare quotations, track costs, monitor stock levels, and prepare simple operational reports.
• Clear communication skills for email, phone, and in-person interactions, and for documenting processes and updates.
• Customer service mindset with a focus on reliability, responsiveness, and meeting internal and external expectations.
• Ability to work on-site in Cairo, Egypt, manage multiple tasks, and adapt in a fast-paced, growing consumer brand environment.
• Proficiency with spreadsheets and basic business software including Notion; familiarity with inventory or ERP systems is a plus.
• Relevant education in business, supply chain, operations, or a related field, or equivalent practical experience.
• Experience in FMCG, food & beverage, or retail operations is an advantage; interest in herbal tea and design-led products is beneficial

Years of experience are less important to us than evidence of having done this work. Candidates who can point to specific supply chains they have run are encouraged to apply regardless of length of service.

Working pattern

This is a six-day-per-week role, compensation is discussed at first interview. The role offers direct ownership of the company's supply chain, and responsibility from the outset.

How to apply

Please send your CV to [Confidential Information] , together with a covering note of no more than one paragraph describing a shipment or supplier problem you resolved, what you did, and what it cost the business.

Applications are ongoing on a rolling basis. We respond to every application we receive.