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Job Description



Role : Operations Officer - WFO
Location : Abu Dhabi

Role Purpose:

Maintain tight and high quality Operational and Administrative controls

Key Accountabilities of the role



  • Ensure timely and accurate processing of finance transaction requests received via BPM Workflow System and WFOServices email, in line with agreed turnaround times..


  • Review and process all finance disbursement documents across various products (e.g., Murabaha, Istissna, Sukuk, Lombard, Tadawul ..etc), ensuring compliance with approval protocols and Sharia guidelines.


  • Process all AED and FCY outward fund transfers,transactions for settlements and miscellaneous instructions, ensuring alignment with internal policies ensuring proper authorization and adherence to cut-off timelines...


  • Ensure daily reconciliation of MAP and GL accounts (including Khalifa Fund/MOPA), maintain accurate MIS updates, and escalate unresolved items promptly.


  • Manage records of commodity trades, reconcile MAP accounts with brokers, and ensure timely processing of monthly broker fee payments..


  • Manage the maintenance and reconciliation of commodity trade records, ensuring timely broker fee payments and alignment with MAP account balances.


  • Review control reports, udpate/follow up deferral of documents and ensure proper document scanning and archiving, and enforce adherence to service delivery standards and audit requirements.


  • Provide guidance to team members, support international branches, and assist in processing structured/syndicated deals and cross-functional training initiatives..


  • Lead resolution for transactional discrepancies, report significant deviations, and ensure compliance with ADIB policies and procedures..


  • Support BCP initiatives by maintaining readiness and resilience across operations, in coordination with the BCP Coordinator.


  • Regularly assess operational workflows and recommend improvements to enhance efficiency, control, and service quality.


  • Evaluate operational workflows periodically and recommend enhancements to improve efficiency, control, and service quality.


  • Promote continuous learning through training programs and mentorship, fostering a culture of growth and operational excellence..





  • Specialist Skills / Technical Knowledge Required for this role:




    • Leadership/Team Wok/Good Communication skills/Highly organized
    • Master/Bachelor Degree in Banking and Accounting
    • 3-4 years of Banking experience in the Finance origination and after service





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    Job ID: 145405311

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