About The Role
We're looking for a Pharmacy Operations Specialist to support and enhance Chefaa's day-to-day order fulfillment. From confirming patient and provider details to ensuring smooth coordination across departments, you'll play a key role in delivering a seamless experience for our users. If you're a pharmacy graduate with strong communication skills and a passion for operational excellence, this role is for you.
Responsibilities
- Responsible for fulfilling Chefaa day-to-day orders Including following up with patients and providers for order confirmation or handling any issues.
- Provide feedback related to providers within our network.
- Follow up with our customers through Chefaa channels, answer questions, and resolve their issues.
- Support operations flow through Chefaa's tools.
- Coordinate with different departments to achieve optimal quality across operation flow.
- Optimize operational processes and procedures for maximum efficiency while maintaining quality standards.
- Provide recommendations and suggestions for improvements in any aspects relating to operation flow.
- Perform additional duties where needed.
Requirements
- A Bachelor's degree in Pharmacy is a must preferably 2023 grad
- 6 months -1 year of experience in a similar role.
- Insurance experience is a plus.
- Cosmetics experience.
- Knows OTC.
- Excellent communication and interpersonal skills.
- Strong organizational and time management skills.
- Detail-oriented mindset with a commitment to accuracy and thoroughness.
