Operations & Project Coordinator

Job Description:

This is a hybrid role combining day-to-day operations coordination with project coordination. The selected candidate will dedicate responsibilities across two complementary workstreams: managing routine operational activities and supporting the structured planning, tracking, and delivery of projects. The role requires close collaboration with vendors, clients, internal teams, and the Operations Director. The position reports directly to the Senior Project Manager, with a dotted-line reporting relationship to the Operations Director.

Candidate Profile:

We are looking for a Graduate / Post-Graduate, preferably with a specialization in Management, Business Administration, Operations, or a related field, with 2–5 years of relevant experience in operations, project coordination, or a similar role. The candidate must be proficient in MS Office and project management tools such as Microsoft Planner, with a sound understanding of project schedules, dependencies, critical paths, risk tracking, and stakeholder coordination. CAPM, PMP, or PRINCE2 certification would be an advantage.

Detailed Responsibilities:

Operations Executive Responsibilities

• Lead and coordinate weekly operational meetings with vendors, including agenda preparation, action tracking, and follow-up on commitments.
• Track vendor deliverables, deadlines, service quality, and outstanding actions, and escalate delays or performance issues when required.
• Maintain an operational issue log, follow up on reported problems through resolution, and ensure clear ownership and target dates.
• Coordinate with clients on technical and operational matters, ensuring requirements, updates, and resolutions are communicated clearly.
• Support routine operational activities, reporting, documentation, stakeholder communication, and cross-functional coordination.

Project Coordinator Responsibilities

• Develop, maintain, and revise project plans using Microsoft Planner and other appropriate project management tools.
• Break project scope into activities, milestones, owners, dependencies, and realistic target dates.
• Monitor project schedules, vendor progress, deliverables, dependencies, and the critical path to identify slippage early.
• Coordinate internal teams, vendors, and clients to keep workflows aligned and project activities moving according to plan.
• Track progress against milestones, update plans when priorities or constraints change, and communicate the impact of changes.
• Identify project risks, blockers, and issues; maintain appropriate logs and escalate matters requiring management attention.
• Prepare concise progress updates, meeting minutes, dashboards, and project documentation for relevant stakeholders.
• Support project delivery within the agreed scope, schedule, quality expectations, and budget constraints.

Detailed Candidate Profile:

• Bachelor's degree in management, Business Administration, Operations, Project Management, or a related discipline.
• CAPM, PMP, or PRINCE2 certification is an advantage but not mandatory.
• 2–5 years of relevant experience in operations, project coordination, vendor management, or a comparable role.
• Proficiency in MS Office and project management tools, particularly Microsoft Planner; familiarity with schedules, milestones, dependencies, critical path analysis, risk management, and change control.
• Demonstrated ability to coordinate vendors, facilitate meetings, follow up on deliverables, and resolve or escalate operational issues.
• Strong multitasking skills and attention to details
• Strong verbal and written communication skills
• Ability to work collaboratively with internal teams, vendors, and clients while remaining firm on deadlines, quality, and accountability.

Eligibility: This position is open to Saudi nationals only.