Operations Specialist

Majid Al Futtaim Holding is the leading shopping mall, retail, communities, entertainment developer and operator in the Middle East, North Africa, and Central Asia regions. With over 48,000 people, revenues of over US$ 11 Billion, and operations in 18 countries. Some of the iconic brands we carry include Mall of the Emirates, Carrefour, All Saints, Lego, City Center, Abercrombie & Fitch, & Vox Cinemas. We believe in making Great Moments for Everyone, Every day.

Role Summary
Opreations Specialist is mainly responsible for effective coordination and administration of daily operational tasks / activities concerning the Office Maintenance. and Supporting on Facilities Management related tasks at the assigned Offices ensuring high level of operational support is provided to the Offices employees in an accurate and timely manner.

Role Profile

• Daily Inspection Of The Offices And Coordination With Security And Housekeeping For The Issues To Be Resolved I.E. Any Technical Defects, Rectification Work, Fire & Health Safety, Security, Maintenance, Cleanliness And Other Office Issues
• Carry Out Routine Inspection Checks For Different Aspects Of The Assets (Storages, Other Back Of Houses, Washrooms, Public Corridors, Storage(S), Data Centre, Etc)
• Monitor The Performance Of All Soft Services Contractors In The Assets And Ensure They Are Fully Compliant With Their Sla Contractual Obligations. Report Any Breech Or Variation To The Site & Work Environment Manager.
• Assist The Site & Work Environment Manager In Reducing Operating Cost And Ensure That The Total Operating Expenses In The Assigned Office Should Remain Within The Budget
• Provide All Relevant Information And Documentation During The Operations Audit Process (Fire, Health & Safety, Security, Fm Etc.). Ensure Finding Of The Audit Process Is Implemented Within The Agreed Timeline.
• Assist The Site & Work Environment Manager In Implementation Of The Sustainability Targets Set Out By The Management In The Assigned Office.
• Coordinate With Procurement In Regards Of The Tendering Process For All Jobs Assigned To Be Carried Out By Operations Team.

Requirements

• Minimum 3 - 5 Years Of Experience In Supervising / Coordinating 3Rd Party Service Providers Including Soft And Hard Services Including Contract Administration, Reporting, Processing Of Purchase Orders / Invoicing And Payments And Maintaining Budgets
• Office Operations And/Or Mall Operations Knowledge.
• Excellent Communication Skills
• Negotiation Skills

What we offer

• At Majid Al Futtaim, we're on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We're proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us!
• Work from any country in the world for 30 days a year.
• Work in a friendly environment, where everyone shares positive vibes and excited about our future.
• Work with over 50,000 diverse and talented colleagues, all guided by our Leadership Model.