Operations Support Analyst - UAE National

* Monitor and support the performance of digital platforms and IT systems

* Identify, troubleshoot, and resolve technical issues in a timely manner

* Assist in system analysis and process improvements to enhance operational efficiency

* Work with cross-functional teams to ensure smooth digital operations

* Document technical processes and support procedures for future reference

* Stay up to date with IT best practices and emerging technologies

Job Offer

* A unique opportunity to kickstart your career in a highly regarded government entity

* Hands-on training and exposure to cutting-edge digital platforms and operations

Requirements:

* A Bachelor's degree in Computer Science, IT, or a related field

* Strong analytical and troubleshooting skills

* A keen interest in digital platforms and IT operations

* ITIL certification (preferred but not required)

* A proactive, detail-oriented, and solution-driven mindset

* No prior experience required-this is a fresh graduate opportunity!