Operations Support Engineer

We have a new opportunity for Operations Support Engineer with our client. Interested candidates send me your CV to [Confidential Information]

Job Title: Operations Support Engineer

Location: Riyadh-KSA

Duration : Full-Time

Job Summary

Responsible for ensuring the smooth, secure, and continuous operation of systems.

Provide operational support for hardware, software, and network-related issues.

Perform Windows Server and Client installation, configuration, and maintenance.

Review application and system logs to diagnose and resolve issues.

Troubleshoot servers, workstations, and peripheral devices.

Work in a live operational environment where system uptime and reliability are business critical.

Key Responsibilities

Work Schedule: Shift-based role with on-call support to maintain 24x7 operations

Provide Level 1 and Level 2 support for systems.

Monitor, identify, troubleshoot, and resolve day-to-day operational issues.

Install, configure, and maintain Windows Server and Windows Client operating systems.

Analyze Windows Event Viewer logs and application logs for issue resolution.

Strong knowledge of:

Windows Server (2019/2022/2025)

Windows Client Operating Systems

Experience with:

Windows Event Viewer

Application log analysis and troubleshooting

Hands-on hardware troubleshooting experience involving:

PCs

Servers

Storage devices

Power supplies

Biometric devices

Scanning equipment

Basic networking knowledge:

TCP/IP

LAN/WAN

DNS

DHCP

Education & Experience

Bachelor's Degree or Diploma in:

Computer Science

Information Technology

Electronics

Related disciplines

1-3 years of experience in:

IT Operations

Technical Support

System Administration

Infrastructure Support

Preferred Certifications

CompTIA A+, CompTIA Network+

Microsoft Certified: Windows Server Administration

MCSA / MCSE

Experience Required

2-4 Years