Oracle Fusion CX Sales (Techno-Functional) Consultant

Key Responsibilities

• Gather and analyze business requirements.
• Configure Oracle Fusion CX Sales modules including Opportunities, Accounts, Contacts, Territories, Forecasting, and Customer Management.
• Prepare functional specifications, test scripts, and user documentation.
• Support project lifecycle activities including design, build, testing, deployment, and production support.
• Troubleshoot application issues, perform root cause analysis, and support Oracle quarterly updates.
• Collaborate with stakeholders, vendors, and technical teams to deliver quality solutions.

Requirements

• 8+ years of Oracle CRM implementation and support experience.
• Minimum 3 years of Oracle Fusion CX Sales experience.
• Experience in at least 2-3 full lifecycle Oracle Fusion Cloud or Oracle EBS CRM implementations.
• Knowledge of Oracle EBS CRM is an advantage.

Technical Skills

• Oracle Fusion CX Sales
• Lead & Opportunity Management
• Customer Management
• Sales Forecasting & Territory Management
• Oracle Integration Cloud (OIC)
• OTBI & BI Publisher
• REST/SOAP APIs
• FBDI, ADFdi
• SQL / PL-SQL