Order Fulfillment & Logistics Specialist (Junior Level)

Job Description:

• Process and pack online orders from website dashboard ensuring accuracy, timelines and quality.
• Review all picked orders for accuracy, correct quantity, sizeand Expiry Date.
• Assembling, packaging and, labelling orders for shipping.
• Track shipments and handle any issues or delays proactively.
• Monitor stock levels and assist in monthly inventory audits. Report real-time inventory updates.
• Helping with receiving and stockingIncoming Inventory.
• Collaborate with the customer service team to resolve delivery or fulfillment related inquiries or complaints.
• Handle exchanges, cancellations, and return orders in accordance with company policy.
• Generate daily and weekly fulfillment reports.

Qualifications

• Proven work experience as a fulfillment associate or similar role.
• Reading and interpreting written English orders.
• Ability to stand for long periods of time.
• Ability to lift and package products.
• Coordination and organizational skills.