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Sales Specialist
Key Responsibilities:
1.Sales & Performance:
Actively search for and develop new customers (including individual buyers and potential B2B channels). Use both online and offline methods to achieve monthly and quarterly sales targets.
2.Customer Consultation & Service:
Provide professional and patient consultation to customers. Answer questions about phone models, specifications, performance, pricing, and warranty policies. Facilitate sales and ensure high customer satisfaction.
3.Product Expertise:
Develop a deep understanding of all second-hand mobile phone brands sold (Apple, Samsung, Huawei, etc.), including models, configurations, market valuation, strengths and weaknesses. Recommend the most suitable products to customers.
4.Market Insights:
Continuously monitor trends in the Dubai and UAE second-hand mobile phone market, including price fluctuations, competitor activities, and new model releases. Report insights to management in a timely manner.
5.Negotiation & Closing:
Use strong sales techniques to negotiate pricing with customers, manage the bargaining process, and successfully close deals.
6.Customer Relationship Management:
Build and maintain a loyal customer base. Encourage repeat purchases and referrals through excellent after-sales follow-up and service.
7.Data & Reporting:
Accurately record sales data, customer information, and inventory status. Complete daily reporting using the company's designated system.
Job Requirements:
1.Experience:
At least 12 years of sales experience in the UAE (Dubai preferred). Experience in mobile phones, electronics retail, or second-hand product sales is an advantage.
2.Language Skills:
Fluent English communication skills (both spoken and written).
3.Skills & Competencies:
oGenuine passion and solid knowledge of smartphones
oExcellent persuasion, communication, and interpersonal skills
oAbility to build rapport with customers from diverse backgrounds
oStrong negotiation and closing abilities
oResults-driven, self-motivated, and proactive
oAble to work independently in a fast-paced, target-driven environment, as well as collaborate effectively within a team
Job ID: 133687789