We are seeking a highly organized and detail-oriented P3O Officer to support governance, coordination, and portfolio management activities across multiple projects and programs. This role plays a critical part in ensuring standardized reporting, visibility, and adherence to delivery frameworks.
Roles & Responsibilities
- Support the MS Project / Program Manager in planning, monitoring, and controlling project portfolios
- Prepare dashboards, KPI trackers, and performance summaries for MS initiatives
- Maintain risk, issue, and change registers; ensure compliance with governance standards
- Facilitate stakeholder meetings, prepare minutes, and monitor follow-ups
- Ensure accurate and timely documentation and reporting of portfolio status
- Provide a center of expertise and develop consistent standards and procedures, including templates, and guidance in tailoring across a range of programs and projects
- Implement guidelines, procedures, and templates to collect and maintain consistent data and provide hands-on delivery support to a program or project
- Coordinate information about how programs and projects run standard project management methods, their progress, and problems
- Facilitate creation and update of program or project plans as required by the program/project manager
- Identify where cross dependencies exist and track/monitor these in support of the program/project manager
- Establish and maintain baselines
- Facilitate the design, development, and ownership of the program or project plan, ensuring that all milestones and internal and external dependencies are identified, logged, and monitored
- Establish and operate a mechanism to track the delivery of programs or projects against the plan, and update progress accordingly
- Run facilitated workshops on start-up, risk, planning, issues, etc.
- Perform program and project fast-track start-up and closure assistance
- Design and support governance and reporting for programs and projects
- Implement an agreed regular progress-reporting mechanism for all programs and projects
- Monitor routine progress and assist the program/project manager in preparing status reports
- Provide regular reports to boards, including performance commentary
- Coordinate upward aggregation of data/information and reports (highlight reports, program status reports, management dashboards)
- Develop and establish risk, issue, dependency, and change-control processes and templates
- Assist the program and project team in their delivery
- Facilitate the quality review process for programs or projects
- Maintain the list of stakeholders and their interests and facilitate the formulation of the stakeholder engagement strategy
- Assist Program/Project Manager and customer with transition management
Qualifications
- Bachelor's degree in Computer Science or a related field
- 3–7 years of experience in PMO or Project Coordination within IT/Service Delivery environments
- Relevant certifications in the same field (PMP, ITIL, or equivalent)
Skills
- Proficiency in MS Project, Excel, Power BI, MS Project & EPM, and related governance tools
