Key Accountabilities
- Revenue & Partner Performance
- Drive achievement of all fixed services KPIs (FNE, TAAWUN, In-Zone, Home Wireless)
- Own partner-led revenue growth and delivery
- Hold partners accountable for P&L performance
- Monitor performance and implement corrective action plans
- Partner Management & Governance
- Manage indirect partner portfolio and ensure alignment with business goals
- Conduct regular business reviews and performance tracking
- Territory Execution & Sales Activation
- Execute roadshows, kiosks and building tie-ups
- Collaborate with marketing, logistics and operations
- Partner Capability & Productivity
- Identify training needs and improve partner capabilities
- Drive productivity and manpower expansion Market Insights & Business Improvement
- Provide structured market feedback and insights
- Recommend improvements based on trends
- Operational Excellence & Compliance
- Ensure adherence to policies and regulatory requirements
- Drive efficiency and service quality
- People Leadership
- Manage performance, engagement and attrition
- Support recruitment and coaching
Qualifications
- Bachelor's degree (preferred in Business, Telecom, Sales or Marketing)
- Minimum 5+ years in partner/channel management or sales
- Strong knowledge of UAE market
Experience
- Minimum 5 years of experience in Partner Management
- A good understanding of the telecommunications or any relevant industry like FMCG or retail distribution preferred
- A good understanding of UAE Market is MUST
- Strong people management skills.
- Strong Presentation skills to present market insights
Skills
- Strong ability in problem solving matters that require high-level intervention.
- Channel & partner management
- Sales & revenue delivery
- Commercial & P&L understanding
- Territory execution
- Performance analytics
- Strong relationship building
Accountability and ownership
Problem solving and decision making
Partner leadership
Cross-functional collaboration
