About the Company
LOYNOVA specializes in rewards and loyalty program management, leveraging strategic planning, innovative techniques, and advanced technology to deliver customized solutions aligned with your business goals. Our experienced team drives customer traffic, increases sales, and enhances customer loyalty across various industries. Whether it's engaging and retaining your existing customer base or boosting new customer acquisition, LOYNOVA helps you achieve your desired outcomes.
About the Role
Join Loynova as a Partnerships Executive, where you will play a pivotal role in accelerating business growth through strategic merchant acquisition and the development of long-term, high-value partnerships. In this dynamic role, you will act as a key liaison between merchants and internal teams, ensuring the seamless delivery of tailored solutions that drive revenue and market expansion. This position offers excellent opportunities for career progression and personal development within a fast-paced, performance-driven environment. Compensation is directly linked to your success in expanding Loynova's merchant portfolio and optimizing partner performance.
Responsibilities
- Merchant Acquisition: Proactively identify, engage, and onboard new merchants to expand Loynova's portfolio and drive revenue through redemption fees.
- Client Relationship Management: Build and maintain strong, trust-based relationships with key business managers and stakeholders to ensure long-term collaboration.
- Account Growth & Development: Identify upsell and cross-sell opportunities within the existing merchant base, working closely with the business development team to achieve revenue targets.
- Performance Optimization: Monitor merchant performance using key metrics and analytics, providing actionable insights to enhance outcomes.
- Issue Resolution & Satisfaction: Serve as the primary point of contact for merchant-related concerns, ensuring timely resolution and high satisfaction levels.
- Reporting & Insights: Prepare and present regular performance reports and strategic updates to internal and external stakeholders.
Qualifications
- Excellent verbal and written communication skills, with the ability to influence and present effectively at all levels, including C-suite.
- Proven ability to manage multiple projects simultaneously with strong attention to detail.
- Strong negotiation, listening, and presentation skills, with a track record of building and maintaining productive relationships.
- Familiarity with loyalty programs, customer retention strategies, and relevant industry trends.
- A strategic thinker with a proactive, energetic, and results-driven mindset.
Required Skills
- Excellent verbal and written communication skills.
- Strong negotiation and presentation skills.
- Ability to manage multiple projects simultaneously.
- Familiarity with loyalty programs and customer retention strategies.
Preferred Skills
- Experience in building and maintaining productive relationships.
- Proactive and results-driven mindset.
