Partnerships & Operations Specialist UAE

odoctor.ae is part of a fast growing international healthcare platform connecting patients with trusted healthcare providers. Starting in Central Asia, we have expanded across five countries and are now actively operating across Central Asia, Europe and the UAE.

As our UAE presence and healthcare partner network continue to grow, we are looking for a Partnerships & Operations Specialist to join our team and support our next stage of growth.

This is a field based role combining new partner acquisition, relationship management and day to day commercial operations. You will spend a significant part of your time visiting clinics and hospitals, bringing new healthcare partners onto the platform, supporting existing partners, and following up on operational and payment matters.

• Identify, approach and onboard new clinics and hospitals across the UAE

• Regularly visit prospective healthcare partners and build new relationships

• Conduct face to face meetings with existing and prospective partners

• Manage the onboarding process from initial contact to launch

• Maintain strong relationships with existing clinic and hospital partners

• Follow up on monthly statements, invoices and outstanding payments

• Ensure timely collection of payments from partners

• Coordinate with internal teams to resolve partner related operational issues

• Maintain an active pipeline of prospective healthcare partners

• Identify opportunities to grow business with existing partners

• Travel extensively across Dubai, Sharjah, Abu Dhabi and other Emirates

• Relevant experience in business development, partnerships, sales, account management or field operations

• Comfortable spending a significant part of the working week in the field, visiting clinics and hospitals

• Confident approaching new businesses and building relationships from scratch

• Strong communication, negotiation and relationship management skills

• Highly organized and comfortable handling both partner acquisition and operational follow ups

• Proactive, independent and results oriented

• UAE healthcare experience is highly preferred

• An existing network of clinics, hospitals or healthcare groups in the UAE would be a major advantage

• Fluent English is required; Arabic is an advantage

This is a highly hands on role for someone who enjoys being in the field, opening new accounts, building long term relationships, and taking ownership of the full partner lifecycle, from the first meeting through onboarding and ongoing commercial follow up.