Patient Services Coordinator

Company Description Spectra Cure Clinic Dubai is a modern healthcare provider focused on delivering functional medicine for kids and adults.

Role Description The Patient Services Coordinator is a full-time onsite (Jumeirah)role responsible for managing patient-facing administrative and support activities. Day-to-day tasks include scheduling and confirming appointments, handling inbound and outbound calls, responding to patient inquiries, and coordinating follow-up communications. The role involves tracking daily clinic operations, coordinating with suppliers, and ensuring the smooth and efficient workflow of the clinic.

Qualifications

• Strong appointment scheduling skills, including calendar management and coordination with clinical staff.
• Professional phone etiquette and customer service skills for interacting with patients and partners.
• Clear, patient-centered communication skills, both verbal and written.
• Proficiency with electronic medical record (EMR) systems and standard office software.
• Demonstrated ability to maintain confidentiality and follow healthcare privacy regulations.
• Tracking daily clinic operations to ensure smooth and efficient workflow.
• Coordinate and communicate with suppliers regarding orders, deliveries, and operational requirements.
• Oversee administrative and operational tasks to ensure the clinic functions efficiently and maintains high service standards.