Job Summary:
To achieve sales targets of Payroll Contracts, NTB accounts, Accounts Documents Fulfilment , cross sell assets products and motivate other sales staff to achieve their goals in addition to assisting head of payroll with handling performance issues.
Job Responsibilities:
- Acquire NTB payroll companies and close deals with companies referred from other departments such as Corporate, SMEs & FI departments.
- Cross sell Assets products to new to bank and existing payroll accounts.
- Handle relations with current payroll companies and responsible for increasing penetration rates for existing payroll accounts.
- Handling complaints and ensure that the complains are resolved with the required SLA
- Ensure that the existing payroll companies has been visited at least once per quarter.
- Prepare and present the payroll proposition for new companies.
- Responsible for updating and developing the payroll offers that is offered to companies based on the company's category
- Maintain payroll guidelines by developing and updating new policies and procedures
- Responsible to develop and enhance workflows related to payroll business
- Ensure that payroll documents are fulfilled with in the SLA required
- Prepare monthly performance presentation to be presented to senior management
- Train newly joined payroll RMs
Job Qualifications:
- Bachelor's degree in business administration, Economics, Finance, or a related field from reputable university.
- Minimum 10 years banking experience including Minimum 7 years experience in payroll
- Direct sales or Branches network experience
- Handling partner relationships with external parties
- Excellent Communication and Negotiation skills
- Relationship & Portfolio Management