Payroll Associate - CRO

Handle inquiries related to staff accounts. 

Opening and closing of staff accounts, ensure proper completion of forms, observe KYC policies and CB instructions. 

Handle inquiries related to finance and covered cards, proper maintenance of customer files, prepare finance applications and obtain necessary approvals, input of data in the system, ensure proper completion of forms. 

Management of subordinates, planning their training and appraisal. 

Continuous Improvement: Assist CRM to Recommend workflow changes leading to process improvements to the branch manager at least once a year 

Internal Audit & ICD Comments - Provide support in preparing detailed responses to internal audit and ICD comments relating financial products and financial staff services. 

Compliance of policies & procedures: Comply and perform key operational controls as required in ADIB's policies & procedures in day-to-day operations. 

Broad knowledge of ADIB's Retail Banking financial products & services

Thorough knowledge of ADIB's Retail Credit & Operational Policies & Procedures 

Good knowledge of UAE banking practices, regulations & risks 

Thorough knowledge of all the Regulations issued by Central Bank of UAE 

General awareness of competitors in the local market 

Fair knowledge of service standards 

Training skills

Sales skills 

Management Information skills 

Computer skills