Job Description
Duties & Responsibilities:
Review all payroll outputs monthly to ensure accuracy and completeness using checklists; prepare payroll calculations for large headcount clients for manager s review.
Follow up on salary cost transfer from clients with the finance team to ensure funds are received on time; any changes in outputs communicated by clients need to be applied on software; make sure social insurance formula is updated for all clients once communicated, whenever changed by authorities; ensure bank account details for each payslip processed is accurate.
Responsible to reconcile social insurance actual versus system balances report differences to Team Leader; social insurance cases, online registration/de-registration, preparation of Form 2s.
Update contact clients on the spot whenever a new update is required; or delete when a client leaves.
Responsible to review personnel files prepared by the team; reviewing employment contracts and renewals prepared by the team; medical insurance tracker.
Daily focus on closing out ticketing system pending cases; make sure all trackers are updated daily; ensure quick responses to all client emails and queries are handled.
Handle new client onboarding on software; read new scope on agreements for clients to understand requirements; close clients on software monthly; ensure all scope items per client agreement are implemented and any additional services done invoiced.
Request logos of clients for our website to match with current client lists.
Response to handle work permit process A-Z; ensure clients are communicated and updated on the process; handle requests on an urgent basis; handle CoE requests; ensure finance is communicated on progress so they can invoice clients; cancel work permits once confirmed to close by clients.
Communicate to co-employees of clients the importance to minimize holiday balances quarterly; track co-employee vacation balances.
Responsible for medical insurance renewal, additions of new joiners; deletion of leavers; and communication with clients.
Annually, delegation letters to arrange with all clients, where applicable, and ensure 2 messengers from Keys side are included; handle year-end closing process including tax reconciliations.
Handle all online calls with clients when necessary; personnel onsite visits to clients.
Handle monthly and quarterly tax filing reports.
Responsible to communicate with clients and implement ER fund calculations once headcount is reached
Requirements :
7+ years of experience.
Excellent English language is a must.
Excellent in Communication & Leadership.
Knowledge of Personnel and Human Resources principles.
Good knowledge of labor law.
Benefits :
Social & Medical insurance.
Annual bounes.
Transportation Allowance.
Desired Candidate Profile
Education:
Bachelor of Business Administration(Management)
Gender:
nm
Nationality:
Any Nationality
