Pega CDH Quality Analyst

Greetings from Linnk Group...

Pega CDH Quality Analyst – Dubai

Location: Dubai, UAE

Industry: Banking

Contract: Yearly Renewable

Role Overview

We are looking for a Pega CDH Quality Analyst to support a banking client in Dubai. The role will focus on functional, integration and regression testing of Pega Customer Decision Hub (CDH) customer-engagement use cases and ensuring quality across releases and production.

Key Responsibilities

• Perform functional, integration and regression testing of Pega CDH use cases.
• Validate decision strategies, eligibility, contact policies, suppression rules, treatments, arbitration and prioritization logic.
• Test customer attributes, propensity inputs, events and system integrations.
• Prepare test cases, execute testing and maintain test evidence.
• Identify, track and validate defects and fixes.
• Support release assurance and post-production validation.
• Validate decision outcomes and customer-engagement scenarios against approved business requirements.

Requirements

• 4+ years of QA/testing experience with strong Pega CDH / Pega Decisioning exposure.
• Experience in banking or financial services preferred.
• Strong understanding of functional, integration and regression testing.
• Knowledge of Next Best Action, decision strategies and customer engagement.
• Experience with API/integration testing and SQL/data validation is an advantage.
• Strong defect management and test documentation skills.

Interested candidates can share their updated CV to: [Confidential Information]