People & Growth, Senior Specialist (L&D)

Established in 2008, Geidea epitomises customer focused empowerment and commercial success through continuous innovation. Geidea makes best in class digital payment solutions available for all by attracting and leveraging the best creative & entrepreneurial talent in the market.

Our solutions give any business the chance to get ahead and reach for more no matter their size or maturity. Our technology mirrors our people - Smart, Innovative & Forward Thinking

www.geidea.net

Job purpose:

The People & Growth Senior Specialist is a strategic HR professional dedicated to fostering an environment of continuous learning and development within the organization. This role is pivotal in identifying and bridging skill gaps, enhancing employee capabilities, and driving organizational performance through targeted learning initiatives. The incumbent will champion the design and delivery of innovative training programs, manage performance evaluation systems, and support career development, ensuring alignment with the company's growth objectives.

Responsibilities:

• Strategic Learning Initiatives:

Lead the development and implementation of strategic learning plans that support the company's goals and employee career progression.

• Skill Gap Analysis:

Conduct in-depth assessments to identify developmental needs and design interventions at both individual and team level.

• Training Program Development:

Create and facilitate engaging training programs, leveraging various learning methods such as e-learning, workshops, coaching, and job-shadowing.

• Training Session Facilitation:

Lead the facilitation of training sessions, ensuring they are delivered effectively and meet the learning objectives. This involves preparing session materials, engaging participants, providing clear and concise instruction, and evaluating the effectiveness of each session to continuously improve training delivery.

• Learning Management System Oversight:

Assume full responsibility for the management and optimization of the Learning Management System (LMS). This includes ensuring the LMS is up to date with the latest learning modules, tracking employee progress, analysing usage data to improve learning experiences, and maintaining system integrity and security.

• Budget and Resource Management:

Negotiate contracts, and manage resources to deliver high-quality training solutions within the defined learning and development budge.

• Performance Management Coordination:

Streamline the performance management process to ensure it supports and is in sync with the company's strategic goals, enhancing overall workforce efficiency and effectiveness.

Requirements:

• A minimum of 5-8 years of progressive experience in human resources, learning and development, or a related field, with a proven track record of strategic program implementation.
• A Bachelor's degree in Human Resources, Business Administration, Organizational Development, or a related field is required. Advanced degrees or professional certifications are advantageous.
• Possession of professional training certifications, such as CTP (Certified Training Professional) or equivalent, is highly desirable.
• Experience in designing elearning modules and programs. Must have strong experience in using authoring tools e.g. Adobe Captivate, Articulate.
• Good grasp on LMS administration. Experience with SAP LMS is preferred.

Our values guide how we think and act - They describe what we care about the most.

Customer first - It's embedded in our design thinking and customer service approach

Open - Openness allows us to constantly improve and evolve

Real - No jargon and no excuses!

Bold - Constantly challenging ourselves and our way of thinking

Resilient If we fail, we bounce back stronger than before

Collaborative - We know that we can achieve a lot more as a team

We are changing lives by constantly striving for a better solution