Performance Management Specialist

Job Purpose:

The Performance Management Specialist is responsible for designing, implementing, and overseeing the organization's performance management system. This role ensures that employee performance aligns with business objectives by developing frameworks, facilitating evaluations, and providing coaching to managers and employees.

Responsibilities:

-Design, update, and maintain performance management policies, processes,

and tools.

-Ensure alignment of performance metrics with organizational goals and

competencies.

-Implement and manage performance appraisal systems (e.g., OKRs, KPIs, 360-degree feedback).

-Train managers and employees in performance management best practices.

-Coordinate annual, mid-year, and ongoing performance review cycles.

-Support managers in setting SMART goals and conducting effective evaluations.

-Facilitate calibration sessions to ensure fair and consistent performance ratings.

-Promote a culture of continuous feedback and development.

-Track and analyze performance trends, gaps, and outcomes.

-Generate reports for leadership on workforce performance and productivity.

-Identify areas for improvement and recommend action plans.

Experience:

Minimum 3 years experienced in similar role.