Essential Qualifications & Skills:
- Own end-to-end performance management cycle across KSA, Egypt, Oman, Bahrain, and Qatar, ensuring process alignment, compliance, and execution excellence.
- Configure and optimize performance systems in collaboration with the Digital Transformation team.
- Develop and roll out the annual communication plan to ensure clarity and engagement at all levels.
- Generate regular performance reports and dashboards for HR, business leaders, and executive committees.
- Oversee operational execution, ensuring deadlines and quality standards are consistently met.
- Manage and monitor PIPs across all markets, ensuring fairness, documentation, and alignment with company policies.
- Design and facilitate training programs, toolkits, and guidelines to strengthen line managers and employees capability in performance conversations.
- Collaborate with the Talent Development Team the Training sessions logistics needed.
- Develop creative engagement materials (flyers, infographics, communication toolkits) to embed the performance culture.
- Partner with stakeholders to integrate employee feedback (NPS, pulse surveys, Continuous Feedback) into process improvements.
- Lead the 360 feedback cycle for management, including framework design, process frequency, and system governance.
- Partner with OD and Talent teams to integrate insights into leadership development action plans.
- Deliver executive-ready analysis of trends and recommendations for leadership effectiveness.
Requirements:
- Bachelor's degree in Human Resources, Business Administration, Organizational Development, or related field (Master's degree or certification in HR/Talent Management preferred).
- 5-7 years of progressive HR experience with a strong focus on performance management and talent processes.
- Proven track record of managing multi-country performance cycles in complex, matrix organizations.
- Hands-on experience with system configuration and HR technology platforms of SAP SuccessFactors is a must and totara is a plus.
- Strong background in designing and implementing PIPs.
- Demonstrated experience in leading 360 feedback processes, including framework creation and follow-through.
- Advances experience of MS Office Tolls (Excel, PowerPoint, word & power BI)
Skills & Competencies:
- Technical Expertise: Strong command of performance management methodologies, calibration frameworks, and talent analytics.
- Project Management: Ability to drive cross-country programs, manage multiple stakeholders, and meet deadlines with precision.
- Data & Analytics: Advanced skills in reporting and dashboarding (Excel, Power BI, or similar).
- Communication: Exceptional written and verbal communication skills; adept at creating engaging content and facilitating workshops.
- Stakeholder Management: Ability to influence senior leaders and build trusted partnerships across diverse geographies.
- Innovation Mindset: Creative thinker able to design engaging materials and improve processes based on feedback (NPS, surveys, etc.).
