We are a fast-growing startup based in Dubai, currently refurbishing our new office and rapidly scaling our in-house operations. We're looking for a highly proactive Personal Assistant / Operations Executive who thrives in a fast-paced environment and takes ownership without needing constant direction.
This is not a traditional PA role. You will sit at the centre of the business, helping run daily operations, tightening back-office processes, ensuring financial and KYC accuracy, and helping build a strong execution-driven company culture.
If you are organised, decisive, obsessed with clean processes, and naturally see what needs to be done this role is for you.
Key Responsibilities
Operations & Administration
- Travel planning and coordination
- Managing inbound and outbound invoices
- Sending invoices to customers and partners
- Payroll management for staff
- Supporting hiring processes, including visa coordination with PROs
- General day-to-day operational support across the business
Finance, Payments & Back Office
- Executing payments via blockchain (sending & receiving crypto)
- Monitoring, reconciling, and validating transactions
- Working with UAE banking systems (Emirates NBD experience preferred)
- Ensuring absolute accuracy in payments and financial admin
- Supporting back-office workflows and operational controls
KYC & Compliance Support
- Handling KYC checks and back-office verification processes
- Reviewing customer documentation and ensuring completeness
- Maintaining organised, auditable KYC records
- Supporting internal compliance workflows and escalation where required
Reporting & Controls
- Affiliate reporting checks and reconciliations
- Operational and performance reporting
- Keeping systems, trackers, and workflows clean and up to date
Communication, Culture & Execution
- Managing and responding to emails efficiently
- Following up on actions and ensuring tasks are completed on time
- Helping instil strong company culture (punctuality, accountability, ownership)
- Ensuring meetings run on time and actions are executed
- Supporting leadership with structure, prioritisation, and follow-through
Marketing & Social
- Comfortable appearing on camera for social media content (If required)
- Supporting basic social media tasks when required
What We're Looking For
- Extremely proactive you take initiative without being asked
- Highly organised; excellent with to-do lists, priorities, and execution
- Strong attention to detail, especially with payments, KYC, and reporting
- Experience in back-office operations and KYC processes
- Comfortable improving and documenting operational workflows
- Experience with crypto transactions (sending & receiving)
- Clear communicator with strong written and verbal skills
- Familiar with UAE business operations and banking
Bonus (not essential):
- Forex, trading, or fintech experience
- Startup or scale-up background
- Project management or operations-focused role experience
Why Join Us
- Be part of a fast-growing startup with real momentum
- Work directly with leadership and influence how the company operates
- Help build systems, processes, and culture from the ground up
- Long-term growth as the business scales
- Entrepreneurial environment with real responsibility (no corporate red tape)
Who This Role Is Perfect For
This role is ideal for someone who:
- Enjoys running clean, efficient operations
- Takes ownership and accountability seriously
- Cares deeply about accuracy and execution
- Wants to grow with a company, not just hold a job
