Job Description

Location: Abu Dhabi, UAE
Employment Type: Full-Time
Department: Corporate Health Applications

Job Summary

We are seeking a Medications Process Specialist to support and optimise Oracle Health/Cerner medication-management applications. The role will act as a functional expert for PharmNet, PowerOrders, PowerPlans, PBM, and Retail PharmNet, supporting safe, efficient, and standardised pharmacy workflows.

Key Responsibilities

Support and optimise Oracle Health/Cerner PharmNet, PBM, PowerOrders, PowerPlans, and Retail PharmNet applications.
Act as a subject-matter expert for medication-management workflows, pharmacy informatics, and retail pharmacy operations.
Resolve application incidents, analyse issues, and coordinate enhancements with users, IT teams, and vendors.
Support system upgrades, testing, release management, and implementation activities.
Improve medication safety, clinical workflows, and process standardisation across pharmacy services.
Lead or support AI and automation initiatives within pharmacy and medication-management processes.
Deliver user training, prepare job aids, and support adoption of new functionality.
Assist with reporting, compliance, stakeholder engagement, and vendor management.

Requirements

Bachelor's degree in Pharmacy, Health Informatics, Computer Science, or related field.
Minimum 5 years of healthcare IT, pharmacy informatics, or clinical application-support experience.
Hands-on experience with PharmNet, PBM, Retail PharmNet, or equivalent pharmacy information systems.
Strong understanding of medication-management processes, pharmacy operations, clinical workflows, and patient safety.
Experience in application support, testing, implementation, and end-user training.
Health Informatics, Pharmacy Informatics, ITIL, PMP, or CPHIMS certification is preferred.
Strong communication, analytical, customer-service, and problem-solving skills.