Own the day-to-day operations including health check and application maintenance
Monitor confidentiality, integrity and availability of the CA and other PKI components services
Review audit log files for CA and other PKI components
Provide technical support to government and private entities during the on boarding process
Respond to PKI related incidents raised by entities or individuals using Dubai PKI services
Execute the operational ceremonies (CA certificate management, Root CA CRL update, Cross certification)
Change the policies and configurations of the CA and the other PKI components according to the approved updates on the applicable CP/CPS
Test and implement the PKI applications updates and patches recommended by the vendors
Test and implement the Hardware Security Modules (HSM) updates and patches recommended by the vendors
Troubleshoot incidents and applies required software patches needed
Engage with the datacenter provider for activities such as change requests
Monitor the backup process configured for the CA and other components
Collect the data required for the management reports and produce such reports
Participate in the specification and delivery of pilot and proof-of-concepts for entities using Dubai PKI services
Perform regular testing of the PKI disaster recovery and business continuity plan in close coordination with the other PKI operations team
Key Personal Characteristics And Competencies
2+ years experience in PKI operations & administration
Experience with PKI implementation and certificate lifecycle management solutions.
Experience with hardware security module (HSM), experience with Safenet HSMs is preferred.
Experience with hands-on PKI products such as Entrust and Ascertia is a plus
Experience in monitoring highly critical, security-sensitive environments is a plus
Knowledge of access management processes and user account life cycles
Strong documentation skills
Experience with change management and testing software changes and implementations
Knowledge and understanding of operating principles, practices, and procedures within an area of business specialty
Strong track record of understanding and interest in current and emerging technologies demonstrated through training, job experience and/or industry activities
Strong team player collaborates well with others to solve problems and actively incorporates input from various sources
Strong analytical skills strong problem-solving skills, communicates in a clear and succinct manner and effectively evaluates information/data to make decisions; anticipates obstacles and develops plans to resolve
Change oriented actively generates process improvements; supports and drives change, and confronts difficult circumstances in creative ways
