Planning Manager

About FLOW Consortium

FLOW Consortium is responsible for the operation and maintenance of Lines 3, 4, 5, and 6 of the Riyadh Metro, representing the largest metro operation and maintenance package in the Kingdom and one of the world's most advanced urban transit systems. Formed through a strategic partnership between Hitachi, Alstom, and Ferrovie dello Stato Italiane, FLOW brings together global expertise, proven delivery capability, and deep operational experience in managing complex, high-capacity rail networks.

At the heart of our work is Riyadh, the capital of Saudi Arabia and a city driving ambitious transformation under Vision 2030. Operating within a highly integrated and dynamic environment, FLOW demonstrates strong coordination, disciplined execution, and consistent performance.

We are committed to delivering safe, reliable, and efficient services while upholding world-class standards in operational excellence, governance, and customer experience. Through our work, we contribute to building a modern, connected, and sustainable urban mobility ecosystem for Riyadh's future.

Purpos

eThe Planning Manager is responsible for leading operational planning activities to ensure the delivery of safe, reliable, and efficient Metro services. The role oversees service planning, train timetable development, maintenance access coordination, and operational readiness while balancing passenger demand, operational requirements, and maintenance needs. The primary objective is to optimize service delivery, maximize network availability, and support operational performance through effective planning and stakeholder coordination

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Job Descripti

• onLead and manage the Planning Team to ensure effective delivery of operational planning activitie
• s.Develop and optimize train service plans and timetables based on passenger demand, operational requirements, and service standard
• s.Coordinate maintenance access, possessions, and infrastructure protection activities to minimize operational disruptio
• n.Analyze service performance and operational scenarios to support normal and contingency service plannin
• g.Manage permit-to-work planning processes and ensure effective coordination between Operations and Maintenance team
• s.Lead planning meetings, workshops, and reviews to enhance timetable performance and operational efficienc
• y.Act as the primary point of contact for train service planning, timetable management, and operational access plannin
• g.Support audits, operational activities, and continuous improvement initiatives across the Metro syste

m.
Key Accountability Ar

• easOperational Planning: Develop and maintain effective operational plans that support safe, reliable, and efficient Metro servic
• es.Train Service Planning: Optimize train timetables and service patterns to meet passenger demand and operational requiremen
• ts.Maintenance Access Coordination: Ensure effective planning and coordination of maintenance activities, possessions, and infrastructure acce
• ss.Permit-to-Work Management: Oversee planning and control processes related to operational access and permit manageme
• nt.Performance and Service Optimization: Analyze operational data and implement improvements to enhance service delivery and network efficien
• cy.Stakeholder Coordination: Collaborate with Operations, Maintenance, Control Centre, and external stakeholders to ensure alignment of planning activiti
• es.Audit and Compliance: Lead planning-related audits and ensure compliance with operational standards, procedures, and contractual obligatio
• ns.Team Leadership: Lead, develop, and support the Planning Team to achieve departmental objectives and operational excellen
• ce.Contingency and Event Planning: Develop and coordinate service plans for special events, operational disruptions, and emergency scenari

os.
Sk

• illsStrong leadership and team management ski
• lls.Excellent analytical and problem-solving abilit
• ies.Strong communication and stakeholder engagement ski
• lls.Effective planning and organizational capabil
• ity.Ability to manage multiple priorities in a fast-paced operational environm
• ent.Strong decision-making and coordination ski
• lls.High attention to detail and accur
• acy.Ability to work under pressure and meet critical deadli
• nes.Strong report writing and presentation ski
• lls.Collaborative and customer-focused mind

set.
Knowledge and Exper

• ienceMinimum 8 years of experience in operational planning, service planning, transport planning, or railway operat
• ions.Experience within rail, metro, public transport, or complex transportation environm
• ents.Strong knowledge of train scheduling, timetable development, and service planning methodolo
• gies.Experience coordinating maintenance access, possessions, permit-to-work systems, and operational planning activi
• ties.Working knowledge of train operations, station operations, depot operations, control centre functions, and resource plan
• ning.Understanding of passenger demand analysis and service optimization techni
• ques.Good understanding of railway operational systems, including driverless train operations, signaling systems, power supply systems, platform screen doors, fare collection systems, communication systems, and traffic management sys
• tems.Experience supporting operational contingency planning and service recovery strate
• gies.Strong analytical and reporting skills with the ability to interpret complex operational
• data.Proficiency in Microsoft Office applications and planning-related software sys
• tems.Experience working within safety-critical operational environm

ents.
Education and Certific

• ationsBachelor's Degree in Management, Engineering, Business Administration, or a related disci
• pline.Project Management Professional (PMP) or equivalent certification (Prefe