Come and work with us.
Do you want to contribute to an outstanding customer representative service
Are you
Portuguese native or fluent with strong
English communication skills
Looking to make your career abroad in a multicultural environment
So we have the perfect opportunity for you!
Your future project: join our
Portuguese Customer Advisor team.
As a customer advisor specialist, your daily responsibilities will include:
- Provide first contact resolutions to customer queries
- Offer specialized customer support through written and phone communication
- Build meaningful relationship, answering customers questions in a courteous, friendly, and professional manner
- Meet and exceed our customer service quality goals, compliance regulations and productivity targets
- Create amazing customer experience that people value and we are proud of
- Be responsible to follow the direction of management and provide feedback
To succeed in the role, you will need to have:
- Native or proficient level of Portuguese (C2)
- Advanced level of English (at least C1) both verbal and written
- Strong communication skills – with excellent phone conversation skills, attentive listening and superior writing skills
- Analytical and problem solving skills with strong attention to detail
- Desire to learn and advance, be a curious investigator and problem solver
- Be a local candidate or willing to relocate to Cairo, Egypt
Benefits.
- Competitive wages
- Employee discounts
- Growth opportunities through various development programs
- Fun and engaging company-wide initiatives, including our EverBetter wellness program
- Job stability
- Life-long skills and experience
- Excellent work culture
Go further with Foundever®
We believe in memorable associate experiences. Here, you can improve your quality of life and grow your career.
Apply today! 
