Company Description
Sutherland is a global leader in driving business and digital transformation, and exceptional experiences along the entire journey of our client's engagement with their customers. With over 35 years of experience, we combine deep domain expertise and extensive knowledge in proven optimization with both proprietary and partnered tools and platforms to drive growth, efficiency, and productivity across organizations.
Sutherland brings together our people, processes, products and platforms across cognitive artificial intelligence (AI), intelligent automation, advance analytics and digital services to create unique solutions for the industries that we service. The core values of remaining agile, outside-the-box thinking, uncompromising integrity and flawless execution are key pillars of the company.
We serve brands across Healthcare, Insurance, Banking and Financial Services, Communications, Media and Entertainment, Technology, Travel and Logistics and Retail. Sutherland has 212 unique and independent inventions associated with several patent grants in critical technologies in the US and UK. Leveraging this IP and combining it with our platforms, domain expertise, engineering and digital expertise and collaborative partnerships, we are a team of 40,000 delivering tailored services and solutions driving tangible results at scale for our clients.
Job Description
We are seeking a highly accomplished and technically proficient SAP HANA Cloud Architect to provide strategic and hands-on expertise for our SAP Partner Managed Cloud (PMC) offerings, focusing on RISE with SAP and SAP Cloud for Customer (Sales Cloud & Service Cloud) landscapes.
This role requires deep expertise in SAP HANA database technologies within public/private cloud environments, cloud infrastructure, and the specific architecture demands of SAP's cloud-centric solutions. The ideal candidate will architect, design, and govern the technical database foundation, ensuring performance, high availability, security, and scalability for our managed services clients.
Key Responsibilities
The HANA Cloud Architect will primarily focus on the database and underlying technical architecture layers, performing the following key activities/tasks not limited:
Database Architecture & Planning:
- Design and execute HANA Database Sizing & Capacity Planning (Initial & Ongoing) for cloud deployments.
- Define the HANA Database Deployment/Provisioning strategy in various Cloud Environments (Ex: Hyperscalers).
Availability, Recovery & Replication:
- Design and implement High Availability (HA) & Disaster Recovery (DR) Architecture for HANA databases.
- Define and oversee the HANA Backup & Recovery Strategy.
- Establish and manage Replication setup (e.g., HANA System Replication).
Performance & Optimization:
- Conduct HANA Performance Tuning & Optimization at the database layer.
- Develop Data Tiering Strategy utilizing features like SAP HANA Native Storage Extension (NSE).
Security & Compliance:
- Design and implement HANA Database Security Architecture & Hardening.
- Ensure Licensing Compliance for the HANA Database.
- Guarantee Compliance with Data Residency/Sovereignty requirements for HANA data.
Cloud & Integration Strategy:
- Design the HANA Cloud Connector/Integration Strategy (database layer only).
- Develop the HANA Multi-Cloud/Hybrid DB Architecture for the SAP landscape.
- Oversee Integration with Cloud Monitoring Tools for the HANA DB.
- Manage Partner Managed Cloud Infrastructure Setup specifically for HANA DB.
Operations & Governance:
- Define the HANA MDC/Tenant Strategy for multi-customer/multi-system landscapes.
- Design and implement Database Resource Consumption Governance.
- Define the strategy for Automated Database Operations (AIOps).
- Define the HANA Database Patch Management Strategy (Minor Upgrades).
- Provide expert consultation on HANA Version and Roadmap.
- Offer L3/L4 Support for critical HANA Database-related Incidents.
Qualifications
Basic Qualifications:
- Minimum 10 years of experience in SAP HANA, SAP Database Administration, or SAP Technical Architecture roles.
- Minimum 5 years of direct, hands-on experience architecting and managing SAP HANA databases in a Cloud environment (e.g., AWS, Azure, GCP).
- Proven experience with the technical aspects of RISE with SAP and/or SAP Partner Managed Cloud (PMC) environments.
- Demonstrated expertise in HANA HA/DR design (e.g., System Replication, Storage Replication).
- Undergraduate degree or equivalent combination of education and work experience.
Preferred Qualifications:
- SAP Certified Technology Associate/Professional - SAP HANA or relevant Cloud certifications (e.g., AWS Certified Database - Specialty, Azure Database Administrator Associate).
- Solid knowledge of system architecture, cloud networking, and security principles applied to SAP landscapes.
- Experience with SAP C/4HANA (C4C) technical landscape and integration requirements.
- Strong analytical/problem-solving skills and ability to translate complex technical requirements into actionable architectural designs.
- Strong influencing and excellent communication skills with the ability to articulate technical concepts to both technical and non-technical stakeholders.
- Knowledge of automation tools and methodologies for database provisioning and operations (e.g., Infrastructure as Code).
- Experience with MDC/Tenant administration in HANA.
