Are you passionate about luxury vehicles, digital engagement, and delivering exceptional customer experiences
We're looking for a dynamic, Certified Pre-owned Vehicles Sales Executive to join our Mercedes-Benz team and help clients drive away in the car of their dreams.
As a Sales Executive, you'll represent one of the world's most prestigious automotive brands, engaging with a diverse clientele both in the showroom and online. You'll guide customers through the Mercedes-Benz buying journey with professionalism, product expertise, and a commitment to excellence.
Responsibilities
- Conduct needs analysis, review customer data, and deliver effective product demonstrations to support sales activities.
- Act as a liaison between customers and product management/development teams, ensuring customer feedback and requirements are communicated effectively.
- Prepare periodic sales forecasts, pipeline reports, and progress updates against assigned sales targets.
- Develop and maintain strong networking relationships within the automotive and motor industry to generate business opportunities.
- Drive sales performance to achieve and exceed monthly and annual sales targets.
- Identify and pursue new customers and business opportunities to support portfolio and market growth.
- Manage the end-to-end sales process while ensuring high levels of Customer Satisfaction Index (CSI).
- Build and maintain strong customer relationships, delivering efficient and professional service to both internal and external stakeholders.
- Ensure compliance with dealer standards, company policies, and prescribed operational processes at all times
Qualifications
- Bachelor's degree or equivalent experience in Business
- 3+ years of sales consulting or business intelligence experience
- Excellent written and verbal communication skills
- Ability to multi-task, organize, and prioritize work
- Experience with Luxury Brands - Advantageous
- Computer Literate and fluent in MS Office
- Strong interpersonal and negotiation skills
- High level of motivation, initiative and integrity
- Sales and client services background essential
- Valid Driver's License
