Job Description
NMK Electronics/Edge, a Midwich Group company, stands at the forefront of the professional AV industry in the Middle East. With a strong presence across the region, NMK combines a premium portfolio of reputable brands, a dedicated and skilled team and a reputation built on trust and results that started in the 1980s.
Our expertise has earned us the confidence of top consultants, system integrators and end users. NMK has delivered a number of prominent local AV projects throughout the region, and with a mission to drive growth, this is an exciting time to join the team.
About the Role
A Pre-Sales and Post-Sales Engineer bridges the gap between technology and customer needs combining technical expertise with client engagement. The role demands both technical depth and customer understanding. Pre-Sales Engineers design the solution; Post-Sales Engineers make it work seamlessly
Key Responsibilities
- Support the sales team from both a pre-sale and design perspective, providing technical insight and solution guidance.
- Provide technical narratives, written briefs, and responses to tenders, ensuring accuracy and clarity in all customer communications.
- Develop detailed scopes of work for customer AV, video conferencing, and infrastructure projects, aligning design intent with operational needs.
- Design and maintain Audio-Visual schematics that capture system architecture and integration details.
- Review costing and quoting processes with the goal of improving efficiency, reporting, and profitability.
- Support the installation, configuration, and commissioning of AV systems to ensure projects are delivered to specification.
- Deliver technical support and training post-installation, ensuring customers understand system functionality and achieve optimal performance.
- Collaborate across sales, engineering, and service teams to design support offerings that attract new customers and strengthen long-term relationships.
Education, Experience, and Key Requirements:
- Bachelor of Engineering/Diploma or relevant degree
- Must have a minimum of 3 years experience in Pre-Sales design
- Excellent verbal and written communication are required
- Prioritizing, time management, and organizational skills
- Should have knowledge of CRM/ERP system
- A driving license is mandatory
